Salesforce Einstein 1 Platform

Categories: BusinessTags: AI App builder, AI business, AI developerPublished On: May 11, 20241.9 min read

Introduction:Salesforce Einstein 1 Platform empowers businesses to leverage the power of AI within their Salesforce CRM. Einstein 1 goes beyond standard AI features. It unlocks a new level of customization, allowing you to build AI-powered apps that perfectly align with your specific business needs.

Launched on: September 2023

Monthly Visitors: 80.3M

Price: Pricing varies depending on the specific Salesforce CRM plan;

4 / 5

Product Information

What’s Salesforce Einstein 1 Platform?

Salesforce Einstein 1 Platform is an AI development platform specifically designed to extend the capabilities of Salesforce CRM. It provides the tools and resources to build custom AI-powered applications that streamline workflows, boost efficiency, and enhance customer experiences within your CRM ecosystem.

How to use Salesforce Einstein 1 Platform?

While Salesforce Einstein 1 caters to developers and IT professionals, it offers functionalities for various users:

Business Users: Identify potential applications of AI within your CRM processes and collaborate with development teams.
Salesforce Admins: Manage user access, configure Einstein 1 features, and integrate custom apps within your CRM environment.
Developers: Utilize the platform’s low-code/no-code tools and APIs to build and deploy custom AI-powered CRM applications.

Core Features

1

Low-Code/No-Code Development
2

Seamless Salesforce Integration
3

Data Connectivity
4

Deployment Flexibility

Use Cases

Sales Lead Scoring
Customer Churn Prediction
Social Media Sentiment Analysis
Business Opportunity Insights Generator

FAQ

Q: Do I need to be a programmer to use Salesforce Einstein 1 Platform?

A: While developers can build complex applications, Salesforce Einstein 1 offers low-code/no-code functionalities for business users and Salesforce admins to leverage its potential.

Q: Is Salesforce Einstein 1 Platform included in all Salesforce CRM plans?

A: No, Einstein 1 availability depends on your specific Salesforce CRM plan. Contact Salesforce sales to discuss your needs and determine the most suitable plan with Einstein 1 capabilities.

Q: How secure is my data on the Salesforce Einstein 1 Platform?

A: Salesforce prioritizes data security. Consult their security white papers for detailed information on how they safeguard customer data within the platform.

Q: Can I integrate custom Einstein 1 apps with other business tools?

A: Salesforce Einstein 1 offers open APIs that potentially allow you to integrate custom apps with various business tools beyond the Salesforce ecosystem.